Outsource Process

Kochar Group has a dedicated BPO division. It is a fast-growing BPO offering quality customer care services in both technical and non-technical fields. We partner with businesses and serve their various needs in different niches including market survey, accounting, auditing, records maintenance, filing, company formation and digital signature. Kochar BPO offers both B2B (business to business) and B2C (business to consumer) centric business process outsourcing services.

Reaching out to potential customers in clients’ target markets, selling products to them, addressing their queries and solving their problems are our BPO service objectives. We aim to facilitate the business growth and customer satisfaction of our clients in diverse sectors of the industry. Kochar Group BPO works on strict principles of quality and dynamic lines of communication to meet clients’ expectations and achieve their goals. So our customer care services are time bound, goal driven and result oriented.

Kochar BPO team consists of experienced professionals with strong telephonic communication skills. We recruit calling and non-calling agents by filtering out the applicants based on our own parameters. Right recruitment means right professionals with right communication skill sets to provide quality service that we assure our clients of. The recruits undergo training for communication development in the first month, and then they are absorbed into the team. We ensure excellence at every level of business process outsourcing.

Kochar Group BPO is known for the best work process in accounting, auditing and filing. Backed by the fool-proof infrastructure, we ensure the security of our clients’ business information and account details. Technical accuracy is the key feature of our accounting, auditing and filing services. We have the trained and skilled manpower to take responsibility of these BPO services so that the core business operations are streamlined for clients. We offer the BPO services to our clients in the sectors: insurance, finance, real estate, ecommerce, healthcare, travel, transportation, IT, etc.

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